Redback USA will gladly accept your return of new, unworn items within 30 days of purchase for credit towards your method of payment. Send product back to the address below along with proof of purchase and we will credit your card within two weeks. New or unused product returned 31-90 days after original purchase will receive merchandise credit.
Redback USA takes great pride in our footwear and is committed to providing the highest quality product in the industry. We will replace, within 180 days, any of our footwear with manufacturer defects with exception to the Blue Tongue Stinger athletic shoes which falls under a 90 day warranty period. These warranties do not include normal wear and tear, abuse or products that have been altered. Send the product back for inspection and include proof of purchase (with date of purchase clearly shown) from Redback USA or an Authorized Distributor. Also include a note describing defect, course of action requested and your contact information.
Redback USA cannot guarantee the authenticity, nor warranty products purchased on eBay, Amazon, auction sites or from non-authorized resellers. Please call (877) 905-2668 to verify our Distribution Partners.
Return Address and Contact Information:
Redback Boots USA
955 Andreasen Drive
Escondido, CA 92029
(877) 905-2668 x 304