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Shipping & Returns


Redback Boots Shipping

 


We cannot ship to USA PO Boxes so please provide either a home or work shipping address. FPO and international orders ship via USPS. Redback is not responsible for any customs or duty fees.

Redback Boots USA
955 S Andreasen Dr
Escondido, CA 92029
 
760 746-9632 telephone
760 746-9605 fax

NEXT DAY SHIPPING OPTION

UPS Next Day Air Saver and other Expedited Shipping (Redback Shipping Cut-off is Mon-Fri 12:00PM
PST, orders received after will be processed on the following business day.)


Affordable end-of-day guaranteed delivery to all 50 states and Puerto Rico. Please use the next day option at checkout. Orders received after 12:00PM PST will be processed the following business day.

* UPS does not deliver to PO Boxes or on weekends or holidays.

Ground UPS Domestic

Ground USPS APO/DPO/FPO/PO BOX

 

Redback Boots USA Returns

Our boots are warrantied against manufacturing defects (as determined by Redback Boots USA) with full exchange policy for proper sizing. You'll also be assured of receiving the latest soles from our factory fresh inventory. 


BEWARE
Other suppliers may not provide a warranty or exchange policy.

RETURN POLICY
You may return merchandise with manufacture defects only within 180 days for Redback or 90 days for Blue Tongue of receipt of your shipment for a refund. If your return is due to our error, we will refund the shipping costs. We do not accept boots that are damaged, soiled or show wear. A restocking fee may be incurred.

Please include a copy of your original receipt and instructions and send to the following address.

Return Address:

Warranty & Returns
Redback Boots USA
955 S Andreasen Dr
Escondido, CA 92029
 
760 746-9632 telephone
760 746-9605 fax

PAYPAL RETURN POLICY

Redback Boots USA can issue a refund (credited to your credit card) for up to 60 days after the original payment was sent. PayPal refunds the payment and fees, including partial fees for partial refunds. After 60 days the refund will show as funds in your Paypal account.

 

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